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Next Generation PBX - IP PBX

PBX has been a key communication tool for any organisation for decades. Traditional PBXs have been expensive, limited functions, limited scalability and most importantly difficult to maintain. Very often a third party vendor has to be engaged to maintain it even for creating new extensions.

IP PBX is the next generation of PBX that is cost effective, easy to manage, very scaleable and packed with many features that traditional PBXs do not support.

Why IP PBX is the Future?

 
IP PBX

 

Traditional PBX
 
  • SIP Compliant Open standard which can interoperate with other SIP compliant equipment

 

  • Proprietary systems, unable to interoperate with other PBXs or other systems.
 
  • Easy to manage and administer via web browser

 

  • Require a trained technician or engineer to manage the system
 
  • Less expensive than a traditional PBX system. Many features are included free in the package
  • Auto-attendant and voicemail
  • Multi-party conference
  • Unified Communications
  • Call logging and reporting

 

  • More expensive. Many features require additional hardware components and are chargeable
  • Auto-attendant and voicemail
  • Multi-party conference
  • Unified Communications
  • Call logging and reporting
 
  • No need for separate phone wiring

 

  • Telephone wiring still required
 
  • Inter-office calls can be made through internet or IP to save on International calls

 

  • Will require additional VOIP equipment to achieve savings on internatinoal calls
 

 

 

 

 

 

 

 

 

 

 

 

Features of IP PBX

General Phone Features

•Blind Call Transfer
•Attended Call Transfer
•Call forward on busy
•Call forward on no answer
•Call Routing
•Caller ID
•Conference Calls
•Auto-Attendant
•Voicemail
•Call Queuing
•Call Recording
•Ring Groups
•Hunt Groups
•Intercom
•Paging
•Call logging
•Call monitoring

Unified Communications

•Receive voicemail via email
•Advanced forwarding rules
•Bridge branch offices

Management

Management
•Web based management
•Real time system status
•Automatic Phone provisioning
•Allow users to configure own extensions

 

 

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